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Tech Support for Your Parents: Google Tutorials

Good news for those who spend a lot of time teaching or helping their parents with their computer or internet issues on a day to day basis. Yes, I mean You! If you are a bit tech savvy, I’m sure you are often the Go-to-guy [ or go-to-gal ] to fix all computer/ IT issues of your parents, grandparents, neighbors, extend family, friends, friend of a friend and the list goes on…

how to copy paste - Google video tutorialsEven though personally I don’t really mind helping out when such occasion arises, sometimes it just becomes overwhelming if you happen to be the tech guy for a lot of people. Dealing with someone’s tech issue is never easy as most of the time you are not in the same location as the person who needs your help. Thus you try to provide help over Telephone or IM and often it does more harm than good. Lately as technology has advanced, I often just use softwares like – Teamviewer, GoToAssist or any other remote desktop clients to get control over their computer remotely so that I can do the necessary fix from my end and they can just sit back and watch.

But what can beat some good quality, short, easy to understand how-to videos produced by Google that covers a lot of those simple (sometimes annoying) problems/questions that often gets thrown at you. Google’s this new initiative can be accessed at: http://www.teachparentstech.org/ which is a really cool way for you to send a “how-to” video on a topic of your choice directly from the site. Currently they have videos on a wide range of topics like: Computer basics, World Wide Web, Communication, Multimedia & Search. Check out some of their sample videos below:

How to Make a blog

How to Share Photos Online

Take a Screenshot

How to change Desktop Wallpaper

For the rest just go to: http://www.teachparentstech.org/

Also check out Google’s video introduction of this initiative:

My Two Cents:

I think its a great move by Google, but not sure why its called – Teach Parents Tech? I mean parents are not the only people who needs help with tech. But anyway since Google now is into a much wider “consumer market” with their Android, Chrome Browser, Chrome Netbooks etc. overall its a very good initiative from the company to show everyone that they truly cares and in the process they may eventually push more people to their “cloud” of products.

(Via Google Blog)


So, what do you think ?